FAQs

Will I receive the same product that I see in the picture?

Yes. What you see is what you get. There may be a slight difference in shade due to the resolution of the screens. 

Occasionally, floral substitutions are necessary due to temporary, regional availability issues. If this is the case with the order you've placed, we will ensure that the style and theme of your arrangement is preserved and will substitute only fresh flowers of equal or higher value. 

Where can I view my sales receipt?

As soon as an order is placed on the website, the system generates a sales receipt which is emailed to the customer. Please check your email.

How can I return an item?

Our products are perishable items. A lot of work goes into the flower products — from buying to treating and prepping them for designing.

Therefore, we do not offer a return policy.

We pay a lot of attention to quality and customer satisfaction.  If you belief, your order did not meet your expectations, please give us a call at (703) 593-1641.

Which states do you offer shipping to?

We are offering delivery to Maryland, D.C. & Virginia at the moment.

We are in the process of finalizing shipping options through Fedex to east coast soon offering affordable overnight shipping.